Clare S. Dygert
109 Irvington Road
Rochester, New York 14620
(585) 749-3626 cdygert108@gmail.com http://dygertthinkingoutloud.blogspot.com/
Summary of Qualifications:
I’m an experienced and savvy leader of teams. We can’t anticipate exactly where the next great opportunity will arise, so we have to be flexible and prepared. Increasing innovation and creativity and producing solid results are my passions.
Professional Experience:
Manager, Educational Design Services
| NTID, a college of Rochester Institute of Technology, Rochester, NY | 2008 to Present |
· Lead and support 15 staff and faculty department members in designing, implementing and evaluating innovative applications of instructional technologies and media design.
· Provide consultation on use of social media, emerging technologies, and curriculum.
· Establish and optimize development process to ensure highest customer satisfaction, and team efficiency.
· Promote dissemination of innovations involving instructional technologies and media design developed and evaluated at NTID throughout the field of deaf education.
· Manage $1.5 million budget.
Manager, Business Skills and Leadership Development
| Element K, Rochester, NY | 2001 to 2008 |
· Performed product line management duties including creating product pipeline and supporting sales team.
· Managed development of Business Skills and Leadership training product line.
· Led efforts of 8 instructional designers, 3 graphic designers, 2 project managers located in USA and India.
· Led development of new product prototypes, including simulations and blended learning solutions.
· Created and execute training of instructional designers, media producers, and engagement managers.
· Mentored and train Content Reviewers and writers in India and the US.
· Assessed development processes and tools to identify opportunities for improvement. Reduced time-to-market for new courseware by 20% through innovation and process improvement.
· Prepared and deliver training to all levels of the organization as required.
Senior Consultant
| Spherion, Pittsford, New York | 2000 to 2001 |
· Led cross-functional teams delivering information solutions, documentation, and training materials to leading IT firms including Xerox, Johnson and Johnson, and Element K.
· Supported the pre-sale process, implementation and development of instructional and technical projects.
· Performed sales presentations, assessment, and translation of customer and business requirements to functional product requirements document, developed project plans and carried out projects.
· Managed retention and development of 20 consultants including performance appraisals and career plans.
Director of Technology
| LeRoy Central Schools, LeRoy, New York | 1995 to 2000 |
· Delivered technology support and solutions to 1400 students and 200 staff and faculty.
· Created annual $100,000 technology budget based on Technology Plan and user needs. Coordinated 3rd party vendors to maximize buying power and depths of offerings.
· Developed and managed grant funded projects to enrich experience of our students.
· Developed an innovative, reality based, success driven technology planning process that was adopted by other New York State school districts. Led a collaborative planning effort resulting in a District-wide three-year Technology Plan incorporating all aspects of integration of technology into K-12 classrooms.
· Maintained and controlled all aspects of three Novell 3.xx networks and one Novell 4.1. Supervised the work of lab assistants, technician, student volunteers, summer worker and third party maintenance providers.
· Provided original adult education classes focused on computer technology, enjoyed by 500 community members.
Financial Services Coordinator
| Regional Computer Center, Newark, New York (formerly Flint, NY) | 1988 to 1995 |
· Coordinated all aspects of technology planning and implementation as related to business office functions in 48 school districts.
· Coordinated a migration from Mainframe based on-line system payroll and accounts payable system to PC based systems for 48 school districts in seven counties. Installed workstations and printers at customer sites and set up customized installations of software. Developed processes for timely delivery of software updates and user documentation. Instituted methods to provide remote support.
· Created and taught all types of user training including new user, user groups, and annual training. Wrote end user documentation.
· Delivered training to all levels, from Superintendents to Accounts Payable clerks.
· Supervised vendor to provide state and region-specific software for production of Payroll, Accounting, Personnel Management, Budget Development and State Reporting for school districts.
Education:
MBA, Operations Management/FinanceSimon School of Business University of Rochester Rochester, New York | Bachelor of ScienceHeath, English University of Texas, El Paso El Paso, Texas |
Computer Skills:
| Microsoft Office, (Word, PowerPoint, Excel and Project) | | |
| Microsoft Visio | InDesign | |
| Web Conferencing tools | Prezi | |
| Quicken/Quick Books | Photoshop | |
| Adept Epic Editor (XML editor) | BaseCamp MS Project | |
| | ||
Professional Certifications:
Secondary Education (English), New York State
Secondary Education (English, Health Education) Texas
My ASL skills have been rated as “Survival +” by the Sign Language Proficiency Interview. For more information about this assessment, please visit http://www.rit.edu/ntid/slpi/.
